TEACHING COMMUNICATION IN THE AGE OF AI: A SIMULATION-BASED INCLUSIVE CLASSROOM FRAMEWORK FOR MANAGEMENT EDUCATION
DOI:
https://doi.org/10.69980/pe9msm02Keywords:
Artificial Intelligence in Education, Simulation-Based Learning, Management Education, Managerial Communication, Inclusive Pedagogy, Experiential LearningAbstract
Artificial Intelligence is transforming higher education by changing how students access knowledge, interpret information, communicate, collaborate, and make decisions, requiring management communication pedagogy to move beyond traditional skill-based instruction toward AI-responsive organisational learning. This paper develops a simulation-based inclusive classroom framework for teaching managerial communication to undergraduate management students. Using a conceptual and exploratory qualitative approach, the study draws on literature related to artificial intelligence in education, experiential learning, transactional communication, simulation pedagogy, AI literacy, and inclusive classroom practice. It proposes the ‘Market Shock Simulation’ as a pedagogical model in which students engage with staged business disruption, AI-generated information, stakeholder inputs, team negotiation, written communication, oral presentations, and reflective assessment. The framework positions communication as an adaptive capability rather than isolated language skills. Students would thereby realise and appreciate communication as a process of interpretation, negotiation, and problem-solving. Through the simulation, students practise listening, reading, writing, speaking, collaboration, ethical judgement, critical evaluation of AI, and strategic decision-making in realistic organisational contexts. The paper positions the communication classroom as an interdisciplinary and experiential space that supports learning across subjects, not just language skills. The model may be implemented over two to three classroom sessions and assessed using rubrics that cover AI evaluation, communication clarity, teamwork, strategic reasoning, and reflection. This study contributes to management education by integrating AI literacy, communication pedagogy, experiential learning, and inclusivity into a practical framework for preparing future managers.
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