ASSESSING THE IMPACT STAFF TURNOVER ON SERVICE DELIVERY: A CASE STUDY MINISTRY OF JUSTICE, WINDHOEK

Authors

  • Sitali B. Lwendo University of Namibia, Windhoek, Namibia
  • Albert J. Isaacs University of Namibia, Windhoek, Namibia

DOI:

https://doi.org/10.53555/eijbms.v4i2.65

Keywords:

Staff, Turnover, Service Delivery, good governance, Employees

Abstract

The purpose of this paper is to make assessment on the impact of the staff turnover in the Ministry of Justice. The paper used quantitative research method in data collection. The data were selected from 30 respondents in the ministry and those who already left the ministry for greener pastures. The analysis used both descriptive and inferential statistics technique. The absence of good governance is the result of the staff turnover in the ministry of Justice. Measures should be taken to improve policy and administrative issues for providing social and better service delivery and reduce the high staff turnover.

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Published

2018-06-27

Issue

Vol. 4 No. 2 (2018): EPH - International Journal of Business & Management Science (ISSN: 2208-2190)

Section

Articles

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Copyright (c) 2018 EPH - International Journal of Business & Management Science (ISSN: 2208-2190)

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