RELATIONSHIP BETWEEN SPIRITUAL INTELLIGENCE AND JOB PERFORMANCEAMONG BANK EMPLOYEES

Authors

  • Dr. Swathy Prasad Assistant Professor, Bharata Mata College, Thrikkakara
  • Dr. Shakuntala Jain Assistant Professor, Prestige Institute of Management and Research ,Indore

DOI:

https://doi.org/10.69980/t6v2d032

Keywords:

Spiritual Intelligence, Job Performance, Banking sector

Abstract

Banks give pretty good status and pay along with a decent place to work. Still the pressure builds up fast especially when volume goes up or you move up in the job. This research looks at how spiritual intelligence ties into job performance for women working in banks around Cochin. Around 300 people were selected using random sampling. The Meyer and Allen model covers a lot about employee outcomes like staying or leaving and how they act on the job. It seems useful for seeing patterns but still leaves a confusion on  how far it reaches here. Spiritual intelligence means handling the deeper parts of life and mixing inner thoughts with work. It can affect how well someone performs which then matters for the whole organization. The SISRI-24 questionnaire was used along with the Job Performance one from Allen and Meyer. The findings point to a link where more spiritual intelligence goes with better performance. It was clear for these women. Higher levels matched up with doing better at the job and that part came through but other things like daily stress might still matter too. Some people see the connection as strong. Others might not notice it right away. The results felt consistent enough though.

 

 

References

1.Ahmad, N., et al., (2014). Impact of Organizational Commitment and Employee Performance on Employee Satisfaction. International Journal of Learning, Teaching and Educational Research. Vol. 1, No. 1, pp. 84-92, January 2014.

2.Ahmadi, S., Tavakoli, S., Heidary, P. (2014). Perceived Organizational Support and Employee Engagement. International Journal of Information Technology and Management Studies, Vol. 1, Issue 1

3.Angle, H.L, Perry. (1981). An Empirical Assessment of Organizational Commitment and Organizational Effectiveness. Journal of Administrative Science, Vol. 26, No. 1. p. 1-14.

4.Armeli, S., Eisenberger, R., Fasolo, P., Lynch, P., (1998). Perceived Organizational Support and Police Performance: The Moderating Influence of Socio-emotional Needs. Journal of Applied Psychology. Vol. 83, No. 2, 288-297

5.Beheshtifar, M., Zare, E., (2012). Effect of Perceived Organizational Support on Employees’ Attitudes toward Work. Science Series Data Report. Vol 4, No. 9; Sep 2012

6.Biswas, S., Bhatnagar, J., (2013). Mediator Analysis of Employee Engagement: Role of Perceived Organizational Support, P-O Fit, Organizational Commitment and Job Satisfaction. Vikalpa, volume 38, Number 1, January – March, 2013.

7.Borges, (2012). Investigating the Relationship between Job Satisfaction and Organizational Commitment: Is There a Mediating Effect? XXXVI Encontro da ANPAD

8.Darshani, R., priyankara, H., (2013). The Impact of Perceived Organizational Support on Organizational Commitment: With Special Reference to Brandix Lingerie (Pvt) Limited Plant 03. Asia Pacific Journal of Marketing & Management Review, Vol.2 (8)

9.Eisenberger, R. & Rhoades, L, (2002). Perceived Organizational Support: A Review of the Literature. Journal ofApplied Psychology, Vol. 87, 698–714

10.Eisenberger, R., Armeli, S., Rexwinkel, B., Lynch, P. D., & Rhoades, L. (2001). Reciprocation of perceived organizational support. Journal ofApplied Psychology, 86, 42–51

11.Eisenberger, R., Hungtington, R., Hutchison, S., & Sowa, D. (1986). Perceived Organizational Support. Journal of Applied Psychology, 71, 500-507.

12.Gupta, A. (n.d.). Leader Member Exchange. Retrieved September 06, 2016, from http://www.practical-management.com/Leadership-Development/Leader-Member-Exchange.html

13.Kahya, C., Kesen, M., (2014). The Effect of Perceived Organizational Support on Work to Family Conflict: A Turkish Case. Research Journal of Business and Management – (RJBM), Volume 1, Issue 2.

14.Kanchana, N.A., Dr. Panchanatham, (2012). Analytical Study on Organizational Commitment with Reference to Tamil Nadu Papers Limited, Kagidapuram, Karur District. ZENITH International Journal of Multidisciplinary Research. Vol.2 Issue 1, January.

15.KhaliqAlvi, A., Dr. Abbasi, A. S., Haider, R., (2014). Relationship of Perceived Organizational Support and Employee Engagement. Sci.Int.(Lahore),26(2),949-952.

16.Kralj, A. L., Solnet, D. J., (2011). The Influence of Perceived Organizational Support on Engagement: A Cross-Generational Investigation in the Hospitality Industry. International CHRIE Conference-Refereed Track

17.Kurtessis,J., et al., (2015). Perceived Organizational Support: A Meta-Analytic Evaluation of Organizational Support Theory. Journal of Management. Vol. XX No. X, Month XXXX 1–31

18.LaMastro, V., (1999). Commitment and Perceived Organizational Support. National Forum of Applied Educational Research Journal, Volume 12, Number 3

19.Mathumbu, D., Dodd, N., (2013). Perceived Organizational Support, Work Engagement and Organizational Citizenship Behavior of Nurses at Victoria Hospital. Journal of Psychology, 4(2): 87-93

20.Rhoades, L., Eisenberger, R., (2006). When Supervisors Feel Supported: Relationships with Subordinates’ Perceived Supervisor Support, Perceived Organizational Support, and Performance. Journal of Applied Psychology. Vol. 91, No. 3, 689 – 695

21.Rhoades, L., Eisenberger, S., &Armeli, S. (2001). Affective Commitment to the Organization: The Contribution of Perceived Organizational Support. Journal of Applied Psychology, 86(5), 825-836.

22.S. Kular, M.Gatenby, C.Rees, E. Soan, Tru, Employee engagement: A Literature Review. Working paper Series 19, Kingston Business School, Kingston upon Thame, 2008.

23.Retrieved from http://www.psychology.uh.edu/pos/questionnaires.asp

24.Retrieved from http://www.krepublishers.com/02-Journals/T-Anth/Anth-10-0-000-08-Web/

25.Retrieved from http://eisenberger.psych.udel.edu/POS.html.

Downloads

Published

2026-08-10