Vol. 12 No. 6 (2026): EPH- International Journal of Business & Management Science (ISSN: 2208-2190)

Articles

• CHALLENGES AND WORKLOAD BURDEN AMONG QUALITY PERSONNEL DURING ELECTRONIC MEDICAL RECORDS (EMR) IMPLEMENTATION IN PRIVATE TERTIARY CARE HOSPITALS OF TELANGANA

  Srinivas Alakuntla, Susmit Jain, Jyotirmayee Tripathy

  01-10

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• Quality Administrative Workload And Documentation Burden, Burnout, And Job Satisfaction Among Emergency Department Physicians: A Healthcare Management Perspective On Workforce Well-Being And Operational Performance

  Srinivas Alakuntla, Susmit Jain, Jyotirmayee Tripathy

  11-22

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• CUSTOMER CO-CREATION IN THE PRINTING AND PACKAGING INDUSTRY: A STRATEGIC APPROACH TO VALUE CAPTURE

  Vishal Jawa

  23-36

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• EMPATHY AND CUSTOMER LOYALTY IN PUBLIC AND PRIVATE BANKS: EVIDENCE FROM BANKING CUSTOMERS

  Jaya Mishra, Dr. Utpala Das

  37-47

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• EMOTIONAL INTELLIGENCE, AI LITERACY AND LEADERSHIP LEGITIMACY IN AI-SUPPORTED ORGANISATIONAL DECISION-MAKING: A PLS-SEM STUDY

  Tapas Gupta, Utpala Das

  48-62

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