THE IMPACT OF DIGITAL TRANSFORMATION OF BUSINESS PROCESSES ON INNOVATION EFFICIENCY IN HEALTHCARE ENTERPRISES
DOI:
https://doi.org/10.53555/eijbms.v10i1.166Keywords:
healthcare enterprises, digital transformation, innovation efficiencyAbstract
Facing challenges such as inefficient traditional processes and uneven resource allocation, healthcare enterprises are accelerating digital transformation to optimize operations and stimulate innovation. This paper uses a 7point Likert scale to collect and analyze data on digital transformation, innovation efficiency and enterprise characteristics of healthcare enterprises. The study finds that the digital transformation of business processes in five major areas, namely automated software, automated execution, digital information collection, departmental collaboration, and procurement digitization, significantly contributes to the innovation efficiency of healthcare enterprises, which highlights the key role of digital transformation in improving healthcare's operational efficiency and innovation capability.
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